Terms of service

Terms of Service

1. Introduction

Welcome to Eshmi Premium Handmade Bags, Silk Scarves, and Designed Accessories. By accessing and using our website, www.eshmi.com, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site or making a purchase.

2. Use of the Website

  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our website and make purchases.
  • Account Responsibility: If you create an account on our site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
  • Payment: We accept various forms of payment, including credit cards and other payment methods as specified at checkout. Payment information is processed securely.
  • Pricing: Prices are subject to change without notice. We make every effort to ensure accurate pricing, but errors may occur. If a pricing error is discovered, we will notify you and provide options for proceeding with the order.

4. Shipping and Delivery

  • Processing Time: Orders are processed within 1-3 business days. Delivery times vary based on the shipping method selected and your location.
  • Shipping Costs: Shipping costs are calculated based on the location and the shipping method. Shipping costs are displayed at checkout.
  • International Shipping: International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

5. Returns and Exchanges

  • Return Policy: We accept returns within [Insert Return Period, e.g., 30 days] of receipt. Items must be unused, in their original condition, and with the original packaging.
  • Return Process: To initiate a return, please contact us at eshmiaccessori@gmail.com. We will provide instructions for returning the item and processing the refund or exchange.
  • Non-Returnable Items: Certain items, such as personalized or custom-made products, may not be eligible for return or exchange.

6. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, and designs, is the property of Eshmi or its licensors and is protected by copyright and other intellectual property laws.
  • Usage: You may not use, reproduce, or distribute any content from our website without our prior written consent.

7. Limitation of Liability

  • Disclaimer: Our website and products are provided on an "as-is" basis without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any content on our site.
  • Liability: To the fullest extent permitted by law, Eshmi shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or products.

8. Indemnification

You agree to indemnify and hold harmless Eshmi, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, losses, or expenses arising out of your use of our website, violation of these Terms of Service, or infringement of any rights of another party.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Latvia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Latvia.

10. Changes to Terms of Service

We may update these Terms of Service from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our website following the posting of changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about these Terms of Service or your use of our website, please contact us at: