Shipping policy

SHIPPING POLICY

1. Shipping Overview

At Eshmi, we are committed to ensuring that your orders are processed and delivered promptly. Our shipping policy outlines the details of how we handle shipping, including processing times, delivery methods, and associated costs.

2. Processing Time

  • Order Processing: Orders are typically processed within 1-3 business days after payment has been confirmed. Please note that during peak periods or promotions, processing times may be slightly longer.
  • Order Confirmation: You will receive an order confirmation email once your purchase is complete and another notification when your order has been shipped.

3. Shipping Methods and Delivery Times

We offer various shipping options to suit your needs. Delivery times may vary based on your location and the shipping method selected:

  • Standard Shipping: Estimated delivery time is 5-7 business days. This option is available for domestic and international orders.

Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances, such as weather conditions or customs processing.

4. Shipping Costs

Shipping costs are calculated based on the shipping method selected, and your delivery location. Shipping costs will be displayed at checkout before you confirm your order.

5. International Shipping

We offer international shipping to many countries. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by your local authorities. These charges are the responsibility of the customer and are not included in the shipping cost.

6. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment online. If you encounter any issues with tracking your order, please contact our customer service team for assistance.

7. Delivery Issues

If you experience any issues with your delivery, such as delays, lost packages, or damaged items, please contact us as soon as possible. We will work with our shipping partners to resolve the issue and ensure that you receive your order promptly.

8. Order Modifications and Cancellations

Once an order has been processed and shipped, we are unable to make changes or cancellations. If you need to modify or cancel your order, please contact us immediately before your order is processed. We will do our best to accommodate your request if possible.

9. Contact Us

If you have any questions or concerns about our shipping policy or need assistance with your order, please contact us at: